Social Media Streams Management

Engagement inbox allows you to track engagement for a group of social media accounts

You can access engagement inbox by going to: Social > Streams > Groups and select a group:

Click on filter to decide:

• Order items: Newest first or Oldest first.

• Select channels: which social channels you want to see engagement stream from.

  Note: Pinterest is not supported here.

• Select streams:

  Facebook: Timeline Activities, Messages, Reviews, Tagged Posts .

  Instagram: Comments, Tagged Posts, Messages.

  LinkedIn: Comments.

  YouTube: Comments.

• Items from the past: 24 hours, 7 Days, 30 Days, 90 Days.
• Show archived.

After clicking apply, you will see the engagement inbox stream: